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Privacy Policy

Please read our Cookies Policy and Privacy Policy carefully.
If you do not agree with it, you should not use this Website.

This Cookies Policy and Privacy Policy outlines the ways in which personal data is collected and used, as well as the safeguarding and security measures adopted when processing them.

A Petlabs Unipessoal Lda, in the name ofIvo da Silva Malta, NIF515454621 hereinafter referred to as Petlabs, recognizes the importance of privacy. We will never sell your information to third parties, whether individuals or companies.
The website www.vetserpapinto.pt is owned by Petlabs with headquarters in Rua de Serpa Pinto 542, 4250-464 Porto strong>.

COOKIE POLICY

Petlabs uses cookies that help to offer you a better service and user experience on our website. By browsing our website you agree to the use of cookies.
To ensure that our website presents a good browsing experience for visitors and provide a more personalized service, our server uses cookies (small informative files) to collect and store information.
If you wish, you can deactivate this setting in your browser, without limiting access to certain areas of the website or receiving personalized information.
The use of cookies is a common practice on most websites with the aim of saving the user time and facilitating navigation.
Petlabs may use cookies to collect information during your visit to the website, such as the areas you visit and the activities in which you participate. These files are used to prevent the visitor from having to repeatedly enter their personal information, facilitate navigation and personalize the service. Cookies may be used to help with your future use of the application. Since the computer can identify personal information that has already been provided, it will not be asked for information that has previously been provided again.
The user can accept or delete cookies. Most browsers or Internet browsing applications automatically accept cookies. If the user does not wish to use cookies, they must change their browser settings regarding whether or not they accept cookies.

Elementor

Statistics (anonymous)

Usage

We use Elementor for content creation. Read more

Sharing data

This data is not shared with third parties.

Statistics (anonymous)

Name
elementor
Expiration
persistent
Function
Store performed actions on the website

WordPress

Functional

Usage

We use WordPress for website development. Read more

Sharing data

This data is not shared with third parties.

Functional

Name
wpEmojiSettingsSupports
Expiration
session
Function
Store browser details
Name
wordpress_test_cookie
Expiration
session
Function
Read if cookies can be placed
Name
wp-settings-*
Expiration
persistent
Function
Store user preferences
Name
wp-settings-time-*
Expiration
1 year
Function
Store user preferences
Name
wordpress_logged_in_*
Expiration
persistent
Function
Store logged in users
Name
wp_lang
Expiration
session
Function
Store language settings

WPML

Functional

Usage

We use WPML for locale management. Read more

Sharing data

This data is not shared with third parties.

Functional

Name
wp-wpml_current_language
Expiration
1 day
Function
Store language settings

Complianz

Functional

Usage

We use Complianz for cookie consent management. Read more

Sharing data

This data is not shared with third parties. For more information, please read the Complianz Privacy Statement.

Functional

Name
cmplz_functional
Expiration
365 days
Function
Store cookie consent preferences
Name
cmplz_statistics
Expiration
365 days
Function
Store cookie consent preferences
Name
cmplz_preferences
Expiration
365 days
Function
Store cookie consent preferences
Name
cmplz_marketing
Expiration
365 days
Function
Store cookie consent preferences
Name
cmplz_user_data
Expiration
365 days
Function
Read to determine which cookie banner to show
Name
cmplz_consented_services
Expiration
365 days
Function
Store cookie consent preferences
Name
cmplz_policy_id
Expiration
365 days
Function
Store accepted cookie policy ID
Name
cmplz_banner-status
Expiration
365 days
Function
Store if the cookie banner has been dismissed

Google Fonts

Marketing

Usage

We use Google Fonts for display of webfonts. Read more

Sharing data

For more information, please read the Google Fonts Privacy Statement.

Marketing

Name
Google Fonts API
Expiration
expires immediately
Function
Read user IP address

Google reCAPTCHA

Marketing

Usage

We use Google reCAPTCHA for spam prevention. Read more

Sharing data

For more information, please read the Google reCAPTCHA Privacy Statement.

Marketing

Name
rc::c
Expiration
session
Function
Read and filter requests from bots
Name
rc::b
Expiration
session
Function
Read and filter requests from bots
Name
rc::a
Expiration
persistent
Function
Read and filter requests from bots

Google Maps

Marketing

Usage

We use Google Maps for maps display. Read more

Sharing data

For more information, please read the Google Maps Privacy Statement.

Marketing

Name
Google Maps API
Expiration
expires immediately
Function
Read user IP address

Facebook

Marketing, Functional

Usage

We use Facebook for display of recent social posts and/or social share buttons. Read more

Sharing data

For more information, please read the Facebook Privacy Statement.

Marketing

Name
_fbc
Expiration
2 years
Function
Store last visit
Name
fbm*
Expiration
1 year
Function
Store account details
Name
xs
Expiration
3 months
Function
Store a unique session ID
Name
fr
Expiration
3 months
Function
Provide ad delivery or retargeting
Name
act
Expiration
90 days
Function
Store logged in users
Name
_fbp
Expiration
3 months
Function
Store and track visits across websites
Name
datr
Expiration
2 years
Function
Provide fraud prevention
Name
c_user
Expiration
30 days
Function
Store a unique user ID
Name
sb
Expiration
2 years
Function
Store browser details
Name
*_fbm_
Expiration
1 year
Function
Store account details

Functional

Name
wd
Expiration
1 week
Function
Read screen resolution
Name
csm
Expiration
90 days
Function
Provide fraud prevention
Name
actppresence
Expiration
session
Function
Store and track if the browser tab is active

Google Analytics

Statistics

Usage

Sharing data

This data is not shared with third parties.

Statistics

Name
_ga
Expiration
2 years
Function
Store and count pageviews
Name
_ga_*
Expiration
1 year
Function
Store and count pageviews

LiteSpeed

Functional

Usage

Sharing data

This data is not shared with third parties.

Functional

Name
_lscache_vary
Expiration
2 days
Function
Provide the prevention of cached pages

Miscellaneous

Purpose pending investigation

Usage

Sharing data

Sharing of data is pending investigation

Purpose pending investigation

Name
e_kit-elements-defaults
Expiration
Function
Name
_bl_sid
Expiration
Function
Name
_bl_uid
Expiration
Function
Name
ams_tq_last_ids
Expiration
Function
Name
ate_widget_fetch_time
Expiration
Function
Name
ate_widget_url
Expiration
Function
Name
litespeed_docref
Expiration
Function
Name
_gcl_au
Expiration
Function
vetserpapinto.pt
Name
test_cookie
Expiration
Function
doubleclick.net
Name
loglevel
Expiration
Function
Name
ca04e1a769d6e87b84fd6bcda0639ce1
Expiration
Function
Name
ate-maiya-info_38633332-3834-5937-a531-616637323139
Expiration
Function
Name
persist:qlwapp:2354891aad6e601f1a1f938cd4bcf005
Expiration
Function
Name
persist:qlwapp:d1f8f1a15b4cd5d8b025d3eb7884c60b
Expiration
Function
Name
chakra-ui-color-mode
Expiration
Function
Name
timezone
Expiration
Function
Name
roundcube_cookies
Expiration
Function
Name
cpsession
Expiration
Function
Name
wssplashchk
Expiration
Function

 

PRIVACY POLICY

Information Collection
Whenever it is necessary to collect personal information, the use of that same information will be carried out in compliance with the terms of applicable legislation, Regulation (EU) 2016/679 of the European Parliament and of the Council, of April 27, 2016, The data subject is guaranteed the right to access, rectify, alter, delete and portability their personal data, upon written request to the responsible entity, sent by registered mail to Rua de Serpa Pinto 542, 4250-464 Porto< /strong> or by email addressed to info@vetserpapinto.pt.

The data subject may also lodge a complaint with the CNPD or another national control authority.

All information collected is provided voluntarily, whether via the website, online forms, questionnaires, service promotions and/or competitions. Petlabs collects personal data, such as names, addresses, emails, telephone numbers, IP addresses, demographic and lifestyle data for the purposes indicated below. The entity responsible for collecting and processing personal data is Petlabs.

Use of Collected Information
Petlabs is committed to complying with the personal data processing standards in force in Portugal.
The information obtained may be used by Petlabs to send information about marketing or commercial actions developed for this purpose.
The data collected is intended exclusively for use by Petlabs, in order to fulfill requests made through this website, ensuring the privacy and protection of user data.
Petlabs may transfer the user’s personal information to other companies when it needs to do so to provide you with a product or service, ensuring that only the minimum information necessary to satisfy the request is shared.

Right of Access, Rectification, Cancellation and Opposition
In accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council, of April 27, 2016, anyone can request access to their personal data, being able to know its content, as well as, demand its rectification

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